Privacy Policy

We Take Your Privacy Seriously

We take customer privacy very seriously and we guarantee never to sell, disclose or pass on your information or use it to send you anything outside the parameters of the services you have signed up for. This privacy policy describes the personal data collected or generated (processed) when you use the Pro Soccer Shin Pads website. It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data and how you can contact us.

What Personal Data We Collect and When

We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our website.

This personal data includes your:

    • contact details including name, email, telephone number and shipping, billing address;
    • login and account information, including screen name, password and unique user ID;

Children’s Privacy

The Pro Soccer Shin Pads website is not intended for use by children under the age of 13. We will not knowingly collect personal information from them. If we discover that a child has provided us with personal information, we will use reasonable efforts to delete this information.

Website Tracking

Every visitor to this website is tracked for statistic purposes and data such as IP address, browser version, screen resolution and ISP hostname is collected. This information is used for analysis of webstats, prevention of fraud and to help us help you better if you need support. This information is never made publicly available. This type of visitor information is also tracked using Google Analytics to provide basic insights on incoming audience and behaviour. This information is anonymous and is only processed in a way which does not identify anyone. The Google privacy policy can be viewed here.

Browser Cookies and Pixel Tags

We use cookies to make your website browsing experience smoother and more productive. These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our website within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations. To disable cookies on your browser, please see the help files that come with your browser type.

Social media cookies offer the possibility to connect you to your social networks and share content from our site through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Sites. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

Customer Testimonials

We never publish customer testimonials without seeking permission first. This will be done in the form of a personal email to ask whether we can use your comments on our website and promotional material.

Account Details

During the order process we ask you to supply contact details such as their name, address, email and phone number. This information is used so that we may contact customers in line with the services we provide.

Payment Details

All payments are processed using SSL encryption between our systems and those of our processing facility PayPal. Whilst the essential detail of each payment is recorded for auditing purposes, we do not store any sensitive card information online or offline that could be used to make a future payment. We do not store CVV numbers of any kind.

Emails and Newsletters

Emails and newsletters will only be sent to update customers on specific orders and to customers who have opted in to receive them. You can opt out of receiving marketing communications using the unsubscribe link at the bottom of any marketing e-mail we send. We use MailChimp for the purposes of sending marketing communications and e-mail updates. The MailChimp Privacy Policy can be viewed here.

Sharing of Your Personal Data

Third party service providers processing personal data on Pro Soccer Shin Pads’ behalf, for example to process credit cards and payments (PayPal), shipping and deliveries, host, manage and service our data, distribute emails, research and analysis, manage brand and product promotions as well as administering certain services and features.

Data Security

All customer information is kept in a secure database with the necessary protection measures in place. Some printed information, including invoices, may be stored offline as part of our accounting process. We do not store any sensitive payment information. We are fully registered for data protection with the ICO.

Data Retention and Your Rights Relating To Your Personal Data

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via e-mail at info [at] prosoccershinpads [dot] com. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

Changes to our Privacy Policy

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our website. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.